Japan Emergency Information


For foreigners in Kumamoto earthquake affected areas, free call Disaster Information and translation service is: 092-687-5137


The Kumamoto International Center is now open 24 hours a day as an Emergency Shelter for those displaced by the Earthquake:

Kumamoto International Center

Here is the map: Map Link

TEL : +81-96-359-2020 (international calls from countries outside Japan) 096-359-2020 (calls domestically in Japan)
FAX : +81-96-359-5783 (international calls from countries outside Japan) 096-359-5783 (calls domestically in Japan)


Google Maps to Emergency locations

Provisional water supply points給水  https://www.google.com/maps/d/viewer

Hot springs and public bath(sento)温泉・銭湯  https://www.google.com/maps/d/viewer

Soup kitchen and emergency good supply points炊き出し・支援物資https://www.google.com/maps/d/u/0/edit

Active supermarket営業しているスーパー https://www.google.com/maps/d/viewer

Gas stationガソリンスタンド  https://www.google.com/maps/d/viewer

Medical facilities for dialysis in Kumamoto Prefecture熊本県 透析施設 https://www.google.com/maps/d/viewer

Cell phone charge pointスマホ充電  https://www.google.com/maps/d/viewer

Toiletトイレ  https://www.google.com/maps/d/viewer

Emergency shelter center避難所 https://www.google.com/maps/d/viewer


Google also has set up a “Person Finder” to check up on missing persons:

Google Person Finder


Free Wifi is now online from all major telephone providers, the access point named is named “00000JAPAN”

Please be aware that access should be limited to emergency use only and low data consumption (no sending videos or photos please)


Instant Messenger and VIOP provider LINE is now providing 10 minutes free domestic (inside Japan) calls via LINE Out. Learn how to set it up here:



Airbnb users are kindly providing stays free of charge for those in need:

Airbnb Emergency Housing


Sagawa is now taking shipments to the region for those wanting to ship items to friends (link in Japanese):

Sagawa Official posting in Japanese



The British Chamber of Commerce provides a useful page for those wishing to help or donate to reputable organizations:

British Chamber of Commerce


Additional links and preparedness information:


Facebook Page for Japan Emergency Information

Facebook Group connected to this page


Basic information is provided by Tokyo Metropolitan Government regarding emergency preparedness (focusing on natural disaster mainly):
English http://www.metro.tokyo.jp/ENGLISH/GUIDE/BOSAI/index.htm
Chinese http://www.metro.tokyo.jp/CHINESE/GUIDE/BOSAI/index.htm
Korean http://www.metro.tokyo.jp/KOREAN/GUIDE/BOSAI/index.htm


JNTO provides safety an emergency guidance via their website and a free downloadable app

JNTO Website and free App



More coming soon, this page was created on an emergency basis but will transform into a hub for future disaster preparedness and response.